Return and Exchange Policy

RETURN AND EXCHANGE POLICIES

For The Kids does not accept returns. We encourage customers to ask questions about sizing and other product details prior to making their purchase. Requests for exchanges, or reports of errors or damaged items, must be made within 3 business days of the delivery date. 

EXCHANGES will not be accepted without prior written communication and agreement between our team and the customer. Please email info@forthekidsshop.com in order to receive exchange instructions. Exchanged items must be in unused, resalable condition with all original packaging intact. Please ensure all items to be returned are properly packaged and traceable with a tracking number. For the Kids does not assume responsibility for loss or damaged returned items while in transit from the customer. Once the items have been inspected, the exchange item will be shipped - this does not include the original cost of shipping. Exchanges on limited release and exclusive items are not guaranteed. Please fully ensure your order is correct before checking out.

Any return exceptions will be refunded via store credit in the form of a For The Kids E-Gift Code. Credits are processed within 7-10 business days of your item(s) delivery to us. Exceptions are not guaranteed and are to the discretion of our leadership team based on inventory, current shipping times, and availability of limited release and exclusive items. Worn items are not eligible to be exchanged. 

Order alterations generated by For The Kids will be accompanied by an email to the address used to place the order and refunded via E-gift Code, in the case of unavailable or cancelled items. 

For The Kids is unable to add discount codes to orders after they have already been placed, and no more than one code can be used on a single order. 

SHIPPING

Orders may take up to 2-4 weeks to arrive. Many orders arrive sooner, depending on the immediate availability of ordered items. Currently we do not offer expedited shipping.

We currently ship within the United States and to the following countries: 

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom.

Shipping rates based on weight and shipping destination for all domestic and international orders.

For The Kids is not responsible for lost/stolen items. In the case of a lost/stolen package please contact the carrier directly. Once the order is in the possession of the carrier we do not see it again. For The Kids in unable to replace items lost by the post office or stolen free of charge. We will, however, do everything in our power to assist you.

Major holidays also will increase shipping time.

Please note that during sales and promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays. 

INTERNATIONAL CUSTOMERS 

All international orders will be shipped via USPS First Class International. Please note that the typical delivery time will generally be 10-15 days from shipment, possibly longer depending on your country. You will receive a tracking and a customs confirmation number confirming acceptance by the post office to forward onto Customs for international shipment. Once an order has been shipped from our facility, we are no longer responsible for mail delays and certain other extenuating circumstances are beyond our control (i.e Covid-19 regulations, customs delays, etc.) Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.

WE BELIEVE EDUCATORS SHOULD NOT HAVE TO PAY OUT OF POCKET FOR CLASSROOM SUPPLIES

According to the Department of Education, over 93% of educators report paying for their own classroom supplies. To help combat this issue, 10% of every purchase is donated to educators nationwide. To fund educators we use DonorsChoose, a platform that allows individuals to donate directly to classroom projects. We fund classrooms projects nationwide, primarily targeting classrooms where more than half of the students come from low‑income households.

Ms. McMillianTeacher, Barack Obama Elementary School (Richmond, VA)

"Thank you for donating to a group of wonderful third graders. This year has been difficult as we try to catch up on what we missed out on being virtual. You being a part of Donor's Choose makes an impact on students and myself as the teacher. Thank you for going above and beyond to make sure this project succeeded."